Restoring Confidence in Hiring: Kier Group’s Story

The Challenge 

Kier Group are a leading provider of infrastructure services, construction and property developments. After a couple of years using an assessment platform with significant challenges throughout, the Kier Group team were very sceptical about using another assessment platform and confidence was low. 

With their graduate intake for 2025 increasing by 40% compared to 2024 resulting in a candidate pool of over 200, Kier needed a streamlined process that was easy to use, reliable, and effective.   

Our Solution 

Using TopScore to facilitate their in person and virtual assessment events gave Kier Group a seamless digital solution for their recruitment process.  

With the ability to instantly change exercise materials and assessors when needed, along with the self-administration of exercise content, TopScore’s features were described as ‘an absolute game changer’ for Kier.  

As Kier Group work in an ever-changing environment with the needs of the business shifting dramatically from day to day, having the ability to seamlessly adapt ensured a positive response from both candidates and assessors, and increased confidence across our stakeholder population. 

Results  

At TopScore, we deliver exactly what we promise, and as a result the Kier Group team grew in confidence around using an assessment platform. They embraced our platform’s additional functionality and intuitive user interface to build out numerous campaigns to deliver effective assessments across multiple business areas.  

Feedback from the Kier team has been excellent, and all have expressed how intuitive and user friendly the TopScore interface is.  

More importantly, Kier Group’s key business stakeholders have been extremely impressed, and comments such as ‘Can I use this for all of my interviews?’ and ‘Am I doing something wrong, it seems too easy?’ are a testament to the work that TopScore has dedicated to making the platform as simple and effective as possible, with Kier Group receiving 100% positive feedback from all users when it came to the TopScore platform.   

Looking Ahead  

Feedback following the use of the TopScore platform has been so positive for Kier Group that they are now in the process of initiating a trial with an external partner to review the use of TopScore across all their Emerging Talent pathways.  

The use of TopScore to provide an inclusive assessment structure and content, and the ability to ensure candidates are assessed fairly throughout the process, will be a key target of the trial. All outcomes will form part of a wider piece of research that will be shared across all industries looking at how to break down barriers to employment for young people form disadvantaged backgrounds.